We were first contacted by Joe Thompson, the sales person. He did an inspection and said the entire roof needed replacing. It was over 20years old. He was very clear to inform us of our options. He was not hard sell at all. He was patient and answered all our questions. Next Doug Stroh the owner came and finalized the deal and made it very clear what their responsibilities and our responsibilities were. His wife Tiffany called us with the scheduled date of install and they all made it clear what would happen and when it would happen. The crew arrived on time and did a great job of installing the roof and then cleaning up the area after it was over. Doug's Daughter Shelby and wife Tiffany kept us in formed of the state of the invoice. We had some problems dealing with our insurance. They were withholding some of the final money that they were supposed to pay. Doug's staff continued to correspond with the insurance and finally got the problems resolved. During that time they did not pressure us to pay our final amount. They were patient and did not request their final payment until the insurance problem was resolved. Everyone was extremely nice. There was a place on my chimney where the hardy board had to be removed to patch a hole in the roof from rot. Doug himself located the out of date hardy board and came and repaired the chimney after the roof was done. I could not ask for better service. I would recommend Gold Metal Roofing of ETN to anyone. Top notch company.

Our consultant Joe was great. The company was very responsive and did exactly what they said they would do. Our roof was in rough shape and they did an amazing job. They completed the roof for thousands cheaper than other companies and were also able to get it covered by insurance. Leaving only the deductible to pay. Without the help of Joe and the Gold Medal team, we would not have been able to afford a new roof. I have already and will continue to recommend Gold Medal Roofing to all.

Working with Gold Medal roofing getting my roof replaced by my insurance company was a breeze with Joe Thompson from start to finish. My new roof looks great and I appreciated the quick install and professional clean up.

Jacob "Israel" was great to work with. We were referred to him, and he was professional to work with. He handled all of our claim work and allowed us to not have to worry about the process. I would recommended Israel to anyone needing a trustworthy roofing contractor.

My roof is done and look beautiful. It was pleasure to meet and work with Joe Thompson. He stopped by one day as he noticed visible damage to my roof from a previous storm. He helped me throughout the whole process with my insurance making sure I understood how things would work, quickly responded each time I reached out with questions, and made the whole process smooth. Roofers finish my roof in 1 day and they did excellent job. Doug and Josh been very helpful with whole process. I would highly recommend Joe and his team.

I called today to have someone come out and check a few leaks at my house. Doug came out and was extremely friendly and helpful. Unfortunately I didn't have quite enough damage for an insurance claim so he gave me tips and suggestions on how I can fix the leaks for minimal cost. I felt very comfortable with him and his knowledge, and I'll for sure use them from now on with any roof issues I may have. Doug is your man for sure!

I had the pleasure of meeting and working with Joe Thompson. He stopped by one day as he noticed visible damage to my roof from a previous storm. He and his team provided excellent customer service, professionalism, and quality of work. Joe stayed in constant contact, made sure to keep me informed every step along the way, and answered any questions I had. I would highly recommend Joe and his team to anyone needing roofing work done!

Jacob and the team did an incredible job redoing our roof. Very competitively priced with high quality work. Got the job done quickly and provided wonderful communication throughout the project. Highly recommend!!